Terms and Conditions

Welcome to ZenTouch, a luxurious spa located at 10 Jln Serene, #01-04 Serene Centre, Singapore 258748. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions:

1. General

All services provided by ZenTouch are subject to availability and are for personal use only. Any commercial use of our services is strictly prohibited without prior written consent from ZenTouch.

2. Bookings

To make a booking, please contact us via email at staff@zentouchtop.com or by calling +65 6314 2247. All bookings are subject to availability and confirmation by ZenTouch.

3. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

4. Payments

All prices listed on our website are in Singapore Dollars (SGD) and are subject to change without notice. Payment can be made in cash, credit card, or via bank transfer.

5. Gift Certificates

Gift certificates are available for purchase and are valid for 6 months from the date of purchase. They are non-refundable and cannot be exchanged for cash.

6. Health Conditions

Please inform us of any health conditions, allergies, or injuries before booking any treatments. ZenTouch reserves the right to refuse service to anyone who may be deemed unsuitable for our services.

7. Privacy

ZenTouch respects your privacy and will not disclose any personal information without your consent. For more information, please refer to our Privacy Policy .

8. Liability

ZenTouch is not liable for any loss or damage to personal belongings during your visit. We also reserve the right to refuse service to anyone who is deemed to be behaving in an inappropriate or disrespectful manner.

Thank you for choosing ZenTouch for your spa and wellness needs. We hope you have a relaxing and rejuvenating experience with us.